Active Incident

Updated a few seconds ago

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Incident Status

Partial Service Disruption

Components

Player

Locations

OVH Roubaix



December 6, 2019 10:48 CET
[Identified] While we are checking all SSL certificates, it is possible to have your campaign online if you are impacted by changing the subdomain of your campaign, in webview or widget. This can be done manually or via the Website Management by an admin. Let's take this URL : https://yourname.qualifioapp.com/20/76A6A4A9-07C5-0128-4680-308577899748/v1.cfm?id=76A6A4A9-07C5-0128-4680-308577899748 If you change yourname.qualifioapp.com to player.qualifioapp.com, the campaign will be accessible. Example : https://player.qualifioapp.com/20/76A6A4A9-07C5-0128-4680-308577899748/v1.cfm?id=76A6A4A9-07C5-0128-4680-308577899748 Please contat the helpdesk if you have any problems regarding this - the rollout of SSL certificates is ongoing. Apologies & thanks for your patience

December 6, 2019 10:08 CET
[Identified] More and more *.qualifioapp.com domains are getting their certificate in order. Team is prioritizing the domains in order to be as efficient as possible.

December 6, 2019 09:25 CET
[Identified] Update : the issue is not resolved yet, the first batch of certificates are now ok. No impacts on your customer subdomains like interactive.yourdomain.com Part of generic subdomain like account.qualifioapp.com are back, the others are in progress. We'll keep you updated asap.

December 6, 2019 08:34 CET
[Identified] We have an issue with SSL certificates for domains *.qualifio.com & *.qualifioapp.com - fix is in progress. Custom subdomains are not impacted. A privacy error is shown on campaigns on which the subdomain is not fixed yet (yourname.qualifioapp.com)

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Operational

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Partial Service Disruption

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Minisites




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Preview




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Monitoring




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Video converter




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External Services

1

Active Incidents

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Days Since Last Incident

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